We founded Preferred Coin Exchange because we recognized a demand for ethics-driven coin dealers. We value long-term client satisfaction over the short-term customer manipulation that is, unfortunately, prevalent in this industry. At PCE, we’re here to protect investors against false claims and help them become educated, satisfied buyers. To help you in your coin collecting journey, we’ve outlined three ways to test the integrity of a dealer:
(1) Ask About the Dealer’s Experience
An honest dealer will be willing to share their experience in numismatics, plus any particular areas of expertise within the field. Someone who is new on the scene may not have the commitment or know-how to be your long-term partner in collecting. You will also discover that a dealer who claims to be an expert in “everything” is probably not being completely honest. Good dealers partner with other experts to cover their clients’ every question.
(2) Find Out the Dealer’s Credentials
Does the dealer belong to a professional organization such as the American Numismatic Association (ANA) or the Professional Numismatics Guild (PNG)? These organizations require dealers to adhere to a set of ethical standards. In addition, working with a credentialed dealer gives you recourse if a deal requires arbitration. A credentialed dealer is also supported by reputable peers in the industry, which gives you an additional assurance of their integrity.
(3) Rely on Personal References
A great dealer has many satisfied clients who continue to trust them. Ask for reviews from fellow coin collectors that you know and trust, so you can identify a good dealer. You can even ask a dealer for references from happy customers.
We hope we pass your test! While we’d be happy to sell you a coin, our real goal is to build a relationship with you, so you can pursue this compelling hobby for many satisfying years, with confidence in the integrity of your friends at Preferred Coin Exchange.